Gem Premier Hotel & Spa Hanoi, Hanoi
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Smoking allowed in designated areas
- Free Wi-Fi
- On-site parking lot
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Rooms/ Facilities for disabled
- Baggage storage
- Elevator
- ATM/Cash machine
- Gift/Newsstand
- Multilingual staff
Guest Parking
- Electric kettle
- Dryer
Services
- Paid ski shuttle
- Paid beach shuttle
- Paid city shuttle
- Paid valet parking
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Newspaper service
- Bell staff/Porter
- Computer connection
Dining
- Breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Coffee/Tea in lobby
- Free breakfast
Children
- Cribs
- Paid babysitting/ Child services
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Television in lobby
- Spa & wellness center
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a really mixed experience at this hotel. The location was pretty great and the breakfast was enjoyable, but the room I stayed in was among the smallest I've ever had, unfortunately accompanied by a lingering unpleasant smell. The service was decent for the most part, but there were issues with the bathroom facilities, which did detract from the stay. Overall, it has its perks but some significant drawbacks to consider.
Gem Premier Hotel & Spa has a wonderful location and very pleasant staff. The breakfast offered a nice variety, and the amenities in the room, like the mini bar and safe, were great. However, it was a bit challenging to find the hotel initially, and the television was smaller than I expected. Overall, it was a solid choice for the price.
My stay at this hotel was quite the experience. The location is excellent, right in the heart of everything with a very kind staff who always had a smile. However, I found the room I got to be disappointingly small, especially for three people, and the view wasn't great at all. The breakfast was excellent and made up for some of the downsides, but overall, it was a mixed stay.
I had a mixed experience at this hotel. The location was outstanding, right in the heart of the Old Quarter, making it easy to explore. The breakfast was varied and delicious, and I appreciated the staff's kindness. However, finding the hotel initially was challenging, the room was not clean or modern as expected, and the television was surprisingly small. Overall, it offers good value but could use some improvements.